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LEGAL

Terms of service

Last updated: 7 October 2026

These terms govern your use of the Folyo app, your account, Folyo AI and paid plans. By creating an account or using Folyo you accept them. They are written to be understood; if anything is unclear, write to us.

  1. Who provides the service

    Folyo is provided by Pol Tordera Gil, tax ID 47862010E, with address at C/ Almenara, 39, Alcanar (Tarragona), España. Contact: privacy@getfolyo.app.

  2. What Folyo is

    Folyo is a desktop app that checks your email accounts, finds invoices and receipts, downloads them, organises them and helps you prepare them for your accountant. It includes Folyo AI, the artificial intelligence that spots invoices, reads amounts and answers questions about your archive, within your plan's limits.

  3. Your account

    To use Folyo you need an account with an email address that is yours. You must be over 18 and use Folyo for your personal or professional activity. You are responsible for what is done with your account and for keeping access to your email and your computer secure.

  4. Plans, trial and payments

    New accounts get a 14-day trial of the Pro plan. When it ends, they move to the Free plan unless you choose a paid plan.

    • Prices are shown on the website and include VAT. Each plan's limits reset every month from the day you sign up or pay.
    • Paid plans renew automatically every month or every year, as you choose, and are charged in advance.
    • You can cancel whenever you like from your account. The plan stays active until the end of the paid period and won't renew. We don't refund periods already started, except as set out in the withdrawal section or where the law requires.
    • If we change your plan's price, we'll give you at least 30 days' notice and you can cancel before it applies.
    • If a payment fails, we'll try to charge it again and, if that isn't possible, your account will move to the Free plan.

  5. Extra credit

    Extra credit is bought with a one-off payment and is used once your plan's limits run out. Each purchase lasts 12 months from the purchase date; anything unused by then expires. Credit is non-refundable, can't be transferred to another account and is lost if you delete your account.

  6. Right of withdrawal

    If you are a consumer, you can withdraw from a paid plan within 14 days of buying it by writing to privacy@getfolyo.app. When you buy, you ask us to start the service immediately; so if you withdraw, we'll refund you minus the part proportional to the time already used.

    Extra credit is activated immediately at your request. By buying it you accept that, once you start using it, you lose the right of withdrawal for the part used.

  7. Acceptable use

    You may not use Folyo to:

    • Access email accounts that aren't yours or that you don't have permission to access.
    • Get around your plan's limits, resell the service or share one account between several people or organisations.
    • Attack, overload or try to access without permission our systems or those of our providers.
    • Any illegal activity or anything that infringes the rights of others.

    If you break these rules we may suspend your account, letting you know first whenever possible.

  8. Folyo AI and your taxes

    Folyo AI and automatic invoice reading can make mistakes. Suggested amounts, dates, categories or taxes are a help, not tax or accounting advice. Check the data before filing returns or sending them to your accountant: you are responsible for your tax obligations.

  9. Your data and your content

    Your emails, invoices and documents are yours and stay on your computer. We only use them to provide the service, as explained in the Privacy policy. We acquire no rights over them.

  10. What belongs to us

    The app, the website, the Folyo brand and its design belong to us. We give you a personal, non-exclusive, non-transferable licence to use the app while you have an account and comply with these terms. You may not copy, modify or distribute it.

  11. Availability and changes to the service

    We work to keep Folyo running at all times, but there may be interruptions due to maintenance or failures of providers or email services. We may improve or change features; if a change significantly reduces what your paid plan includes, we'll let you know and you can cancel.

  12. Liability

    We are liable for damage caused by our wilful misconduct or gross negligence and for anything the law doesn't allow us to limit. Otherwise, our liability is limited to what you have paid Folyo in the previous 12 months. We aren't liable for losses caused by incorrect data you haven't checked or by failures of third-party services, such as your email provider. Nothing here limits your statutory rights as a consumer.

  13. Leaving

    You can delete your account at any time in the app (Settings → Account and plan) or on the website's Account page. Doing so cancels your plan and any extra credit is lost, as explained before you confirm.

  14. Changes to these terms

    If we change these terms, we'll update the date above. If the change is significant, we'll let you know by email or in the app at least 30 days in advance. If you don't agree, you can delete your account before it applies.

  15. Governing law

    These terms are governed by Spanish law. If you are a consumer, you can bring a claim before the courts where you live. Before going to court, write to us at privacy@getfolyo.app: we'll try to resolve it.